Renter Services · Melbourne's Inner West

Everything you need as a Milrose renter

Log in to your renter portal, apply for a property, connect your utilities, or report maintenance. Everything a Milrose renter needs, in one place.

Your renter tools

Start here to manage your tenancy, apply for a home, or get set up when you move in.

Renters Portal

If you are residential renter with Milrose, click here to access your Property Me Portal.

Property Me Portal

Rental Application

Apply for any of our properties and book inspections here.

Apply Now

Connect Your Utilities

Connect your utilities with Moving Hub

Get Moving

Reporting non-urgent maintenance

For anything that is not an emergency, log your request through the renter portal so it reaches your property manager with everything they need.

1

Log in to your renter portal.

2

Click the “New Maintenance” button.

3

Enter a brief summary, such as “Kitchen tap” or “Lounge blind”.

4

Clearly describe all items requiring attention within a single job.

5

Upload clear photos of the issues.

Urgent repairs

Do you have an urgent repair at your property outside regular business hours? Contact your property manager through the PropertyMe portal, then refer to our urgent trades list below.

Urgent trades list

Trust Plumbing — Plumbing & gas — 0423 711 514

Titan Plumbing — Plumbing & gas — 1300 450 460

LC Electrical — Electrical — 0413 649 805

Lime Electrical — Electrical — 0411 376 156

Lock, Smith & Barrel — Locksmith — 0401 344 888

Fletcher Carpet Steam Cleaning — Flooding — 0412 816 479

Premium Glass — Glazier — 1300 773 636

GHP Trade Services — Handyman & general repairs — 0430 462 452

Urgent repairs, as defined by Consumer Affairs Victoria

Burst water service

Blocked or broken toilet system

Serious roof leak

Gas leak

Dangerous electrical fault

Flooding or serious flood damage

Serious storm or fire damage

An essential service or appliance for hot water, water, cooking, heating, or laundering is not working

The gas, electricity or water supply is not working

A cooling appliance or service provided by the rental provider is not working

The property does not meet minimum standards

A safety-related device, such as a smoke alarm or pool fence, is not working

An appliance, fitting or fixture that is not working and causes a lot of water to be wasted

Any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure

A serious problem with a lift or staircase

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